Please allow 3 days for order processing on all orders. All Orders placed (Monday-Friday) before 1pm are dispatched within 3 business days by First Class Recorded post, subject to stock availability and any security checks.
We use Royal Mail 1st Class Recorded
1-3 day priority service, 98% of all packages arrive next day. Deliveries are made during the week and on Saturdays.
You may return unopened or faulty, defective items within 30 days of delivery for refund/replacement. Please contact us with your order number if you wish to return any products.
Please note products can only be returned if they are unopened, and in a re-saleable condition. For health and safety reasons, we do not accept return e-liquids once they have been opened.
We will pay the return postage costs if the return is a result of our error (you received an incorrect or defective item, etc.)
If your parcel is returned by your local sorting office, refunds do not include any postage charges.
You should expect to receive your refund within 1 week of of us receiving the returned item.
If you need to return an item, simply contact us where we can advise of the next steps.